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  • International Shipping
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SHIPPING IN INDIA

  • We are committed to deliver your order with good quality packaging within maximum 15 days.
  • Merchandise that has been used or altered will not be eligible for return or exchange.
  • Some products cannot be returned if they are opened.
  • It may take time for your exchanged product to reach you.
  • We ship on all working days. (Please note Sunday & public holidays are set as non working days).
  • In case a situation arises where it is not possible to deliver at a particular location and the payment has already been made, we shall inform you of the same via email and refund the amount within 10 working days.
  • We strive to deliver orders in 7 working days from the date the ordered is confirmed to metro cities. For other destinations delivery would be maximum 15 working days from the day the order is confirmed. Delivery depends on the accessibility of location by our logistics partners.
  • Please note that the delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances.
  • All shipping costs are determined by the delivery address, weight and volume of the item purchased.
  • Payments through credit cards, debit cards & net banking are accepted through our secure online payment gateway partner CCAvenue.

SHIPPING OUTSIDE INDIA

  • We are happy to deliver products outside India. Considering the hard work of the artisans and the clarity of the pictures, dimensions and descriptions  shown on the website, we will be obliged not to return the products. For any further queries you may write to us at contact@kolambas.com
  • We are committed to deliver your order with good quality packaging within maximum 15 days.
  • We ship on all working days. (Please note Sunday & public holidays are set as non working days).
  • In case a situation arises where it is not possible to deliver at a particular location and the payment has already been made, we shall inform you of the same via email and refund the amount within 30 working days.
  • All shipping costs are determined by the delivery address, weight and volume of the item purchased.
  • Import duties and taxes payable in the destination country vary from country to country and have to be paid directly to the courier company at time of delivery of the package; these charges are in addition to the shipping costs that are paid to us.
  • For payments from outside India, transactions can be completed using a MasterCard or Visa credit or debit cards.